Terms of Service

Last updated: May 11, 2026

Welcome to Example LTD. By accessing or using our website, platform, tools, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using any part of our platform. If you do not agree to these Terms in their entirety, you must not use our Services.

These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Example LTD ("Company", "we", "us", or "our"). These Terms apply to all visitors, registered users, and any other persons who access or use the Services.

1. Description of Services

Example LTD provides an integrated suite of e-commerce support services designed to help merchants and entrepreneurs operate, scale, and manage online retail businesses. Our Services include, but are not limited to:

• Product sourcing and supplier coordination through our verified network
• Order fulfillment management including picking, packing, and shipping coordination
• Warehouse network access across multiple geographic regions
• Supply chain consulting and operational advisory services
• Store setup assistance and platform integration support
• Real-time order tracking and automated status notifications
• Multi-channel selling support across major e-commerce platforms
• Customer service infrastructure support and ticket management

We reserve the right to add, modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will endeavor to notify registered users of material changes in advance where reasonably practicable.

2. Eligibility

To use the Services, you must be at least 18 years of age and have the legal capacity to enter into a binding contract in the jurisdiction in which you reside. By using the Services, you represent and warrant that you meet these requirements.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, "you" will refer to both you individually and the entity you represent.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including if we believe that your use of the Services violates these Terms or applicable law.

3. Account Registration and Security

Certain features of the Services require you to register for an account. When you register, you agree to provide accurate, current, and complete information and to update that information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] of any actual or suspected unauthorized use of your account.

We will not be liable for any losses arising from unauthorized access to your account resulting from your failure to safeguard your credentials. You may be held liable for losses incurred by Example or other users due to unauthorized use of your account.

3.1 Account Termination

You may close your account at any time by contacting our support team. Upon termination, your right to use the Services will immediately cease. We may retain certain information as required by law or as described in our Privacy Policy.

4. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:

• In any way that violates any applicable national, federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail", "spam", or any other similar solicitation
• To impersonate or attempt to impersonate Example, an Example employee, another user, or any other person or entity
• To engage in any conduct that restricts or inhibits any person's use or enjoyment of the Services, or which may harm Example or users of the Services
• To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services
• To use the Services to list, sell, or facilitate the sale of prohibited, counterfeit, dangerous, or illegal products or substances
• To scrape, crawl, or otherwise systematically access the Services in an automated manner without our express written permission
• To reverse-engineer, decompile, disassemble, or otherwise attempt to derive source code from any part of the Services

5. Intellectual Property

The Services and their entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof — are owned by Example, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material from the Services, except as incidentally necessary to use the Services for their intended purpose.

5.1 Trademarks

The Example name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Example. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

5.2 User Content

If you submit or upload any content to the Services (such as product descriptions, images, or communications), you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, and distribute that content in connection with operating and providing the Services.

6. Fees, Payments, and Billing

Certain Services may be subject to fees as described on our website or in a separate order form or agreement. By using paid Services, you agree to pay all applicable fees in accordance with the pricing and payment terms presented to you at the time of purchase.

All fees are exclusive of applicable taxes unless stated otherwise. You are responsible for paying all taxes associated with your use of the paid Services, including any value-added tax, sales tax, or withholding tax.

We reserve the right to change our pricing at any time upon reasonable notice. Continued use of the paid Services after a price change constitutes your agreement to pay the new price.

6.1 Refund Policy

Refunds are evaluated on a case-by-case basis. If you believe you are entitled to a refund, please contact our billing team within 14 days of the charge in question at [email protected]. We do not guarantee refunds for services already rendered or for subscription periods already used.

7. Third-Party Services and Links

The Services may contain links to third-party websites, services, platforms, or resources that are not owned or controlled by Example. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Example shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Example HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Example DOES NOT WARRANT THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Example, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

1. Your access to or use of (or inability to access or use) the Services
2. Any conduct or content of any third party on the Services
3. Any content obtained from the Services
4. Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL Example'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY YOU TO Example IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

10. Indemnification

You agree to defend, indemnify, and hold harmless Example, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of or related to these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware, and each party irrevocably submits to the personal jurisdiction of such courts.

11.1 Arbitration

At Example's sole discretion, it may require you to submit any disputes arising from the use of these Terms or the Services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Delaware law.

12. Changes to These Terms

We reserve the right to revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter.

Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

13. Severability and Waiver

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

No waiver by Example of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Example to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and Example with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

15. Contact Information

If you have questions or concerns regarding these Terms, please contact us:

• Email: [email protected]
• Support portal: Submit a request via our website